Frequently Asked Questions

1. Will the Phoenix 1.3 Rooftop Tent fit my vehicle?

Absolutely! The Phoenix 1.3 is designed to work with most vehicles that have roof racks, including utes, trucks, and off-road vehicles. Just make sure your roof rack can handle the weight of the tent (70.8kg) plus any extra gear and people you’ll have inside.

2. How easy is it to set up the Phoenix 1.3?

You’ll love how simple it is! Thanks to the stainless gas strut pop-up design, setting up the Phoenix 1.3 is a breeze. It’s so easy that one person can do it in just seconds. No hassle, just more time to relax and enjoy your surroundings.

3. What’s the Phoenix 1.3 made of?

The Phoenix 1.3 is built tough, with a lightweight aluminum alloy honeycomb panel hard shell and a blackout 300gsm ripstop poly-cotton canvas. These materials are all about durability and keeping you protected from whatever Mother Nature throws your way.

4. Is the Phoenix 1.3 waterproof?

Definitely. We’ve made sure the Phoenix 1.3 can handle heavy rain with a 3000mm+ waterproof index on both the bottom and outer shell. So you’ll stay dry and cozy, no matter what the weather’s like outside.

5. What kind of mattress will I be sleeping on?

Comfort is key, and that’s why we’ve included a non-deforming high-density 75mm mattress. It’s thick, supportive, and perfect for getting a great night’s sleep after a day of adventure.

6. Can I charge my devices inside the tent?

Yes, you can! The Phoenix 1.3 is equipped with 12V power, including a cigarette socket and 2 USB ports, so you can keep your devices charged and ready, even when you’re off the grid.

7. Does the Phoenix 1.3 include an Anderson plug?

Yes, it does! The Phoenix 1.3 comes equipped with an Anderson plug, making it easy to connect to your vehicle's power system or solar setup. This ensures you have reliable power for your devices and other camping essentials.

8. How’s the lighting inside the tent?

We’ve got you covered with a 360° LED internal light strip that gives off a warm white glow. It’s perfect for creating a cozy atmosphere inside your tent at night.

9. How much gear can I store on the cargo rails?

The cargo rails are built to hold up to 150kg, the struts of the rooftop tent can lift an extra 30kg, making them perfect for securing your recovery gear or any other essentials you need on your adventure.

10. Is there good ventilation in the Phoenix 1.3?

Yes, there is! We’ve included fly screens on the openings and also a smaller window and flyscreen above the main entrance to reduce condensation and keep the fresh air flowing while keeping the bugs out. You’ll stay cool and comfortable all night long.

11. How do I take care of my Phoenix 1.3?

We’ve included a user manual that walks you through everything—from mounting to care and maintenance. Keeping your tent clean and dry will help it last for years of adventures.

12. Can I lock the Phoenix 1.3?

Yes, you can. We’ve added lockable latches to give you that extra peace of mind when you’re away from your campsite.

13. What’s the warranty on the Phoenix 1.3?

We’ve got your back with a 12-month warranty that covers manufacturing defects and material issues. Just check out our warranty policy for all the details. 

14. What are the dimensions of the Phoenix 1.3?

When it’s set up, the tent measures 211x131x148 cm, and it folds down to a compact 211x131x18 cm.

The mattress inside is a roomy 120cm x 205cm, giving you plenty of space to stretch out and relax.

15. Can you leave your bedding inside the Pheonix 1.3?

Yes, you can leave your bedding inside, but we recommend taking the pillows out if you have thicker ones.

16. How do you fix the Roam Gear 300W solar panel?

To fix the Roam Gear 300W solar panel securely, we recommend using 3M VHB 5952 tape, which provides strong, durable adhesion suited for outdoor conditions. While VHB tape is strong immediately, it reaches maximum bond strength in about 72 hours.